Privacy Policy
1. INTRODUCTION

Kingsport Press Credit Union (KPCU) appreciates your business and trust. We are a financial services company with our primary offices in Kingsport, TN. Please read this Privacy Policy. Using our website and services implies consent with our privacy policies. 

3. DATA RELATED TO THIS WEBSITE
COMMENTS

When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.

CONTACT FORM

Information submitted through the contact form on our site is sent to our company email. 

These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.

GOOGLE ANALYTICS

We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on any website, including ours, please use this link: Google Analytics Opt-out.

CASES FOR USING THE PERSONAL DATA

We use your personal information in the following cases:

  • Verification/identification of the user during website usage;
  • Providing Technical Assistance;
  • Sending updates to our users with important information to inform about news/changes;
  • Customize the website to make your experience more personal and engaging;
  • Guarantee overall performance and administrative functions run smoothly.
4. EMBEDDED AND EXTERNAL CONTENT

Some links on this site may lead to an external website. Many of these are operated by our business partners, for example, the company that prints checks for our members. Other links may be provided for your information or reference. Pages on this site may also include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website. Below you can find a list of some embedded services we use:

FACEBOOK

The Facebook page plugin may be used to display Facebook content on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

INSTAGRAM

Some page links may lead to the Instagram page, or allow you to share content to Instagram. Instagram has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Instagram and your IP is not sent to a Instagram server until you consent to it. See their privacy policy here: Instagram Privacy Policy .

TWITTER

We use the Twitter API to display our tweets timeline on our site. Twitter has its own cookie and privacy policies over which we have no control. Your IP is not sent to a Twitter server until you consent to it. See their privacy policy here: Twitter Privacy Policy .

YOUTUBE

We may use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

5. COOKIES

This site uses cookies – small text files that are placed on your machine to help websites provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

6. WHO HAS ACCESS TO YOUR DATA

If you are not a registered user on this website, there is no personal information we can retain or view regarding yourself.

If you have a registered account, your personal information can be accessed by our system administrators.

7. THIRD PARTY ACCESS TO YOUR DATA

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. 

8. SECURITY MEASURES

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personal identifiable information is not captured/hijacked by third parties without authorization.

In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

9. THIRD PARTY WEBSITES

KPCU may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by KPCU, and you release us from any liability for the conduct of these third party websites.

All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties, unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. KPCU bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

10. AMENDMENTS

We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.

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Kingsport Press Credit Union | 528 West Center St. Kingsport, TN 37660 | Call – 800.748.9978 or 423.378.9292
Routing # 264279295 | Speedy Phone Banking # 423.378.0626 |  NMLS #176850
Lost or Stolen Card? – Debit/ATM 1.888.241.2510 – Credit Card 1.800.325.3679
Debit Card Management System

Equal Housing Opportunity

EHO - We do business in accordance with the Fair Housing Act and Equal Credit Opportunity Act

Federally Insured by NCUA

NCUA - Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.